Silver Sands Factory Stores

20th Anniversary, The Nation's Largest Designer Outlet Center

Shopper Services

The Shopper Services kiosk, located between Michael Kors and Juicy Couture, provides numerous amenities to shoppers at Silver Sands including:

Coupons & List of Current Sales

The sales page is updated daily with new store sales, promotions and events. A copy of this flyer is also available for customers when they visit Shopper Services. In addition, other store coupons may be picked up from Shopper Services free of charge.

Silver Sands Factory Stores also offers the Platinum Rewards Coupon Book. Platinum Rewards books are available only at Shopper Services for $3 and offer over $800 in savings! Other store coupons may be picked up from Shopper Services free of charge.

Join the VIP Club for additional exclusive offers and rewards, including a free voucher for a Platinum Rewards Coupon Book!

Complimentary Wheelchairs & Stroller Rentals

Shopper Services has complimentary wheelchairs that are available for use. Shoppers can also rent premium Jogger Strollers for $8 each on a first come, first served basis during Center hours.

Gift Cards

Always the perfect size and color! Now you’ll have the perfect companion on your Florida shopping trip: Silver Sands Gift Cards. These cards are redeemable at all Silver Sands stores and restaurants and make a great gift for any occasion. Order online or by visiting Shopper Services. Visa and MasterCard are accepted. Gift cards will be mailed within two business days.

Platinum Rewards Coupon Book

Platinum Rewards Coupon Books give shoppers added value by upgrading their savings at Silver Sands by “Going Platinum.” Platinum Rewards Coupon Books are available only at Shopper Services for $3 and offer over $800 in savings! Here’s a sneak peek at the additional savings you can take advantage of during your Florida shopping trip by “Going Platinum”:

  • 25% off at Esprit
  • 20% off at Carter's, The Children's Place Outlet, Hartstrings, Jones New York, Juicy Couture, Kasper, Michael Kors, New Balance Factory Store, OshKosh B'Gosh and San Gelato Cafe
  • $50 off at Cole Haan
  • $25 off at Polo Ralph Lauren Factory Store
  • $20 off at Kenneth Cole, Saks Fifth Avenue OFF 5TH and Skechers
  • FREE Appetizer at Carrabba’s Italian Grill with purchase of an adult entrée
  • 10% off your first night’s room and tax at Courtyard Marriott Sandestin or Residence Inn Marriott Sandestin

Special Group Services

Silver Sands welcomes all groups to the Center with special group tour services. We stand out from other Florida shopping malls through our various service offerings. Fill out the group reservation form online to book your group tour or to request more information for these services: 

  • Convenient drop-off and pick-up locations located in the back of the Center
  • Personalized welcome by Shopper Services staff
  • Shopping bags for the members of the group filled with exclusive coupons and promotions
  • Silver Sands brochures with store directory and Center map
  • Convenient, complimentary bus parking
  • Group discount on Platinum Reward coupon books that offer hundreds of dollars in savings
    •  50-100 people: $2.00/book
    • 100 people or more: $1.50/book

Call or email Shopper Services 850.654.9771 for more information.

Brochures

Silver Sands brochures, which include a comprehensive list of all stores in our Florida shopping malls and a map of the Center, are available at Shopper Services. You can also find them in any of our fine designer stores. 

Click here to download a printer friendly version of our Center map and store directory.

Lost and Found

Please visit/contact Shopper Services at 850.654.9771 regarding lost and found items.

ATM Machines

There are 4 ATM locations at Silver Sands Factory Stores:

  • Across from the Shopper Services kiosk between Juicy Couture and DKNY
  • Next to Saks Fifth Avenue OFF 5TH and Stride Rite
  • Next to Ciao Bella Pizza
  • In the restroom hallway next to LOFT Outlet

Directories

Shoppers will find directories throughout the Center that display all stores, restaurants, ATM and restroom locations.

Public Safety

Silver Sands Public Safety is on duty patrolling the area during Center hours to assist guests. Please visit any store or Shopper Services to contact them.

Bike Parking

Take a leisurely bike ride to Silver Sands and enjoy front row parking at 8 convenient locations around Silver Sands. Shopper Services can direct you to all available bike parking.