Silver Sands Factory Stores

20th Anniversary, The Nation's Largest Designer Outlet Center

FAQ - Frequently Asked Questions

Tell me more about Silver Sands.

Silver Sands Factory Stores is one of the premier factory outlets in Destin, Florida, located in the heart of Northwest Florida. Acclaimed as the nation’s largest designer outlet center, this Florida factory outlet offers you over 100 designer names up to 75% off retail prices. Silver Sands is a popular destination for shopping in Destin - whether it’s to take a break from the sun or shop a rainy day away.

A downloadable Center Map & Store Directory (pdf) is available online with a complete listing of Silver Sands stores for Destin shopping at its best.

What are the Center hours?

Silver Sands is open Monday thru Saturday, 10 a.m. - 9 p.m. and Sunday, 10 a.m. - 6 p.m. Winter hours (January 1 - February 28) are Monday through Saturday, 10 a.m. - 7 p.m. and Sunday, 12 -6 p.m.

Click here to view holiday and special event hours.

How do I get to Silver Sands?

Click here to view driving directions to Silver Sands.

How do I contact Silver Sands?

You can call Shopper Services at 850.654.9771 or email info@silversandsoutlet.com.

If you are a member of the press and would like additional information or Center photography please email us.

What is Shopper Services?

Shopper Services, located between Michael Kors and Juicy Couture, provides numerous amenities to shoppers at Silver Sands including:

Click here to view all of the amenities available. If you have any additional questions, please email us or call 850.654.9771.

To access Center hours, click here.

Does the Center sell gift cards?

Gift cards, valid at all 100 Silver Sands stores and restaurants, are available at Shopper Services during Center hours and online.

Can I order items online?

Links for online shopping are not available at this Florida shopping outlet. Individual stores can be contacted by phone or by visiting each store's company Web site.

Are there any coupons or discounts available for the Center?

Silver Sands Factory Stores offers the Platinum Rewards coupon book. Platinum Rewards books are available only at Shopper Services for $3 and offer over $800 in savings! Other store coupons may be picked up from Shopper Services free of charge.

The Sales page is updated daily with new store sales, promotions and events. A copy of this flyer is also available for customers when they visit Shopper Services. Coupons, sales and special events are also posted daily on our Facebook page.

Join the VIP Club for exclusive offers and rewards, including a free voucher for a Platinum Rewards coupon book!

What is the VIP Club?

The Silver Sands VIP Club offers shoppers the opportunity to access exclusive discounts by logging into the VIP page. VIP Club members will also receive information on special sales and events via email and/or text message. It is free to join and you can opt-out at any time.

Click here to join the VIP Club.

Can you mail me a coupon book?

Unfortunately, Platinum Rewards coupon books may not be mailed. Coupon books are available for $3 at Shopper Services during Center hours.

Can you mail me a Center brochure?

A printer friendly Center Map & Store Directory (pdf) is available for download. If you experience technical difficulties, please contact Shopper Services at 850.654.9771 to request a brochure be mailed to you.

How can I book a group tour?

Shopper Services can easily assist you in organizing your group visit to Silver Sands. Click here to view all of the services provided for our Groups & Buses and then reserve a tour via our online reservation form.

Where can I find out about job openings at Silver Sands stores?

Job openings are listed under our employment Web page.

Can you recommended hotels near Silver Sands?

Silver Sands offers several "Shop and Stay" packages for shoppers. Courtyard Sandestin at Grand Boulevard, Residence Inn Sandestin at Grand Boulevard, Sandestin Golf and Beach Resort and Hilton Sandestin Beach Golf Resort & Spa are all conveniently located 1 mile east of Silver Sands.  The Hampton Inn is directly across the street from Silver Sands and Embassy Suites and Candlewood Suites are within 1/2 mile of the Center.

View a complete list of area Accommodations or view our current Shop & Stay packages to save even more.